Privacy Policy
CambAir
Effective Date: 15 December 2024
Introduction
CambAir ("we," "our," "us") is committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR) and the UK GDPR. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with us.
Please read this policy carefully to understand our practices regarding your personal data.
1. Who We Are
Company Name: CambAir
Address: St John’s Innovation Centre, Cowley Road, Cambridge CB4 0WS, UK
Contact Email: info@cambair.co.uk
2. What Data We Collect
We may collect and process the following personal data:
Identity Data: Name, title, date of birth.
Contact Data: Address, email address, phone number.
Technical Data: IP address, browser type, device information, and cookies.
Usage Data: Information about how you use our website, products, and services.
Marketing Data: Preferences for receiving communications from us.
Air Quality Data: To provide air quality monitoring and insights from our Devices
Transaction Data: Details of payments and purchases.
We only collect data that is necessary for the purposes outlined in this policy.
3. How We Collect Your Data
We collect your personal data in the following ways:
Direct interactions: When you create an account, make a purchase, or contact us.
Automated technologies: When you use our App, Dashboard, or Devices (e.g., cookies, logs).
Third parties: Payment providers, analytics partners, and business collaborators.
4. How We Use Your Data
We will process your personal data only when necessary and for the following purposes:
To fulfil contractual obligations (e.g., providing our products and services).
To respond to inquiries and provide customer support.
To manage our relationship with you (e.g., updates, service changes).
To improve our website, products, and services through analytics.
To manage and improve our Devices, App, and Dashboard.
To comply with legal or regulatory obligations.
To send you marketing communications (only with your consent).
Lawful Basis for Processing: We rely on the following legal bases for processing your data:
Performance of a contract.
Compliance with legal obligations.
Legitimate interests (e.g., to improve services).
Consent (for marketing purposes).
5. How We Share Your Data
We may share your personal data with:
Service providers and suppliers (e.g., IT, payment processors).
Business partners when necessary to deliver services.
Regulators or legal authorities, where required by law.
We ensure all third parties respect your data and comply with GDPR.
6. International Transfers
If we transfer your personal data outside the EU/UK, we ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place to protect your data.
7. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes we collected it for, including satisfying legal, regulatory, tax, or reporting obligations, after which we will take steps to delete your data or hold it in a form that no longer identifies you.
8. Your Rights Under GDPR
You have the following rights regarding your personal data:
Right of Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your data ("right to be forgotten").
Right to Restrict Processing: Request a limitation on processing your data.
Right to Data Portability: Request transfer of your data to another party.
Right to Object: Object to processing for specific purposes (e.g., marketing).
Right to Withdraw Consent: Withdraw consent at any time, where applicable.
To exercise your rights, please contact us at: info@cambair.co.uk
If you are unsatisfied with our handling of your data, you can lodge a complaint with the relevant supervisory authority:
EU Supervisory Authority: [Insert Link or Details].
UK Information Commissioner's Office (ICO): www.ico.org.uk.
9. Security of Your Data
We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, or misuse.
10. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your experience. You can control cookies through your browser settings.
For more details, please refer to our Cookie Policy.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us:
CambAir
Email: info@cambair.co.uk
Phone:[ ]
Address: St John’s Innovation Centre, Cowley Road, Cambridge CB4 0WS, UK