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Cookie Policy

CambAir

Effective Date: 17 Dec 2024

 

IntroductionThis Cookie Policy explains how Company X ("we," "us," "our") uses cookies and similar technologies when you visit our website, use our mobile application (the "App"), or interact with our services. It outlines what cookies are, the types we use, their purposes, and how you can manage them.

 

By using our website, App, or Dashboard, you consent to our use of cookies as described in this policy.

 

1. What Are Cookies?

 

Cookies are small text files placed on your device (computer, smartphone, or tablet) by websites or applications that you visit. They help us collect information to improve your browsing experience, analyze site usage, and deliver personalized content.

 

We also use similar technologies such as web beacons, pixels, and local storage, which function like cookies for similar purposes.

 

2. Why Do We Use Cookies?

 

We use cookies to:

Ensure our website, App, and Dashboard function correctly.

Enhance user experience by remembering your preferences and settings.

Analyze website and App performance to improve our services.

Provide personalized content and recommendations.

Support security features and detect potential fraud or misuse.

Display tailored advertisements.

 

3. Types of Cookies We Use

 

Below is a detailed table outlining the types of cookies we use, their purposes, and how long they remain active:

 

Cookie Type: Essential Cookies; 

Purpose: Required for the operation of our website/App. These cannot be disabled.

Examples: Session management, login status

Duration: Session or 1 year

Cookie Type: Performance Cookies

Purpose: Collect information about how you use our website/App to improve usability.

Examples:  Analytics, load times

Duration: 1 day to 2 years

Cookie Type: Functionality Cookies

Purpose:  Enable us to remember choices (e.g., language) for a more personalized experience.

Examples: Preference settings

Duration: 1 month to 1 year

 

Cookie Type: Targeting Cookies

Purpose: Used to deliver relevant ads and measure their effectiveness.

Examples: Ad tracking, retargeting pixels

Duration: 3 months to 1 year

Cookie Type:  Analytics Cookies

Purpose: Help us understand how users interact with our website and App.

Examples: Google Analytics, Hotjar

Duration: 1 day to 2 years

Cookie Type:  Tuya App Cookies

Purpose:  Cookies used by the Tuya platform to support App functionality, device control, and user analytics.

Examples: Tuya Session, Tuya Analytics, Tuya Functionality

Duration: Session or 1 year

4. Third-Party Cookies

 

Some cookies we use are placed by third-party providers. These cookies help us deliver certain services, such as analytics and advertising. Examples of third-party services include:

 

Google Analytics – to monitor traffic and improve site performance.

 

Facebook Pixel – to measure ad effectiveness and retarget content.

 

Stripe/PayPal – to facilitate secure payment transactions.

 

Tuya Platform Cookies – used for Tuya App operations, analytics, and device performance.

 

These third parties may collect and process your data according to their own privacy policies. We encourage you to review their policies.

 

5. Managing Your Cookies

 

You can control and manage cookies through your browser settings or device preferences. Here’s how you can do so:

 

Browser Settings: Most web browsers allow you to block or delete cookies. You can usually find these settings under "Privacy" or "Security" options in your browser menu.

 

Cookie Consent Banner: When you first visit our website/App, you will see a banner asking for your consent to use cookies. You can accept, decline, or customize your preferences.

 

Do Not Track Signals: Some browsers allow you to send a "Do Not Track" signal to websites.

 

If you disable cookies, some parts of our website or App may not function properly, and certain services may not be available.

 

6. Updates to This Policy

 

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the effective date clearly indicated.

 

7. Contact Us

 

If you have any questions or concerns regarding our use of cookies, please contact us:

 

CambAir

Email: info@cambair.co.uk

Address: St John's Innovation Centre, Cowley Road, Cambridge CB4 0WS,  United Kingdom

 

For more information about how we process your personal data, please refer to our Privacy Policy.

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